Onboard Questions

Will Tim Laird be onboard for the whole cruise?

Will Tim Laird be signing autographs/taking photos with guests?

Tim Laird will have a formal photo session and book signing, which will be announced in more detail as we get closer to sailing. Any additional autographs, photos or other interactions will be at his discretion.

Where can I learn more about the ship?

Please click HERE for an overview of Oceania’s Nautica.

What can we do when going ashore?

Each port of call has multiple shore excursion options. Please click a destination below to view shore excursion information in each port of call:

Shore excursions will be available for purchase approximately 30 days prior to our sail date and can be accessed by clicking HERE.

What type of games do the casinos offer?

The Monte Carlo-style casinos on Deck 6 on board Marina and Riviera feature blackjack, roulette, craps, poker and nearly 100 slot machines for your gaming pleasure. You must be at least 18 years of age to enter and use this facility, which operates only when the ship is sailing on international waters. Operating hours are listed in Oceania Currents, the ship’s daily newsletter. The professional casino staff will be happy to provide you with instructions and rules for each game.

For more information please click HERE.

When will we know the schedule of events?

Am I going to starve onboard?

Not a chance! Nautica offers the finest cuisine at sea:

“Boldly claiming to serve cuisine renowned as the finest at sea might seem to be an overstatement. But we wouldn’t make such an immodest assertion if not for the tremendous contribution of the legendary Master Chef Jacques Pépin. As our Executive Culinary Director, he inspires our chefs to perform feats of gastronomic wizardry.

Memorable dining begins with open-seating, as it allows you to dine when you are ready and with whomever you choose. Regardless of which of our restaurants you select, there are no dining surcharges. Enjoy Toscana’s authentic Italian dishes, Polo Grill’s steakhouse fare, Red Ginger’s bold Asian flavors and the best of French country cuisine at Jacques. Meanwhile, you can savor Continental cuisine, Canyon Ranch Spa Cuisine and gourmet vegan dishes in The Grand Dining Room, and made-to-order American favorites in Terrace Café. To explore epicurean delights in a more private setting, try Marina and Riviera’s La Reserve by Wine Spectator, where a maximum of 24 bons vivants may indulge in private vintage wine and gourmet fare pairings.”

Click HERE to view additional information on each of your dining options.

Are there special diets available?

Special arrangements can be made if you require diabetic, gluten-free, lactose-free, kosher, vegetarian and vegan meals. Other diets must be requested for approval and, in some cases, may require additional medical documentation.

Vegan & Vegetarian Dining
The Finest Cuisine at Sea™ now includes an array of delicious plant-based options at The Grand Dining Room. Recently debuted, the tantalizing collection of vegan dishes offered at breakfast, lunch and dinner compose the most expansive vegan menus at sea. Exquisite options include a savory vegan tortilla española with potato, onions and tofu during breakfast; a succulent involtini stuffed with tofu, spinach and capers, and served with pasta and olive tapenade come lunchtime; and a vegan Thai red curry with steamed jasmine rice at dinner. Meanwhile the only Raw Juice & Smoothie Bar at sea serves up cold-pressed raw juices, vegan smoothies and delicious energy bowls at Waves Grill during breakfast on board Marina and Riviera. Choices include delicious and refreshing options such as Rise & Shine, a freshly pressed juice with orange, carrot, apple and beet juices, plus turmeric and ginger; and the Acai Berry Bowl with cashew mylk, acai berries and dates.

Kosher Dining
Kosher dining information for Oceania and Regent Cruises
Oceania and Regent vessels do not have a separate kosher kitchen, but we are happy to provide pre-packaged certified kosher meals for our guests. These can be heated in the non-kosher ovens as they are double wrapped for this purpose. In addition, guests can order from a larger selection of pre-packaged certified kosher meals with 90 days advanced notice.

No-Sugar-Added Desserts
To accommodate guests with sensitivity to sugar, there is a selection of delicious, mouth-watering desserts with no added sugar.

Food Allergies
Allergic to nuts, shellfish, eggs or something else? Oceania’s entire team is extensively trained to handle these special needs. Just speak with your Maître d’ on board and he or she will ensure your requirements are met.

 

Please inform Platinum Travel if you require a special diet when making your booking.

Will I be able to use my cell phone on board?

Oceania Cruises offers Wireless Maritime Services (WMS) for all GSM mobile phones and GPRS devices when the ship is at sea. You can make and receive phone calls, send and receive text messages and use other data services when the ship is at sea.

You will be billed by your mobile phone provider and calls or messages will appear as roaming charges on your bill. While using the WMS service, international maritime roaming rates will apply. Please consult your wireless service provider for detailed rates and service zones.

Is there wifi service?

Wavenet FREE Unlimited WiFi is included in your cruise fare and you may access the Internet throughout the entirety of the ship, including all suites, staterooms, public rooms and outdoor decks. One login is provided per suite or stateroom, which may be used on one device at a time. Additional logins and upgrade packages are available for purchase on board. For your convenience, Internet-enabled computers are also available in the [email protected] Internet Center aboard each of our ships.

What kind of currency is used on the ship?

Oceania Cruises uses a cashless system based on the U.S. dollar. All on board purchases and services, other than the casino, will be billed to an on-board account. You will be required to register an American Express, Mastercard or Visa card during the embarkation process.

Can I cash a traveler's check or personal check on the ship?

Traveler’s checks are cashed on board our ships. We only accept traveler’s checks in U.S. dollars and do not charge a service fee for cashing the checks into US currency. Personal checks are not accepted.

Can I use my credit card to get a cash advance on the ship?

Cash advances are available at the reception desk. A daily limit of $500 per registered card can be billed to the guest’s shipboard account. A 5% transaction fee will be applied to your account.

Can I exchange my money for local currency?

For European voyages, Euros may be purchased from reception. All foreign currency exchange transactions will be charged to the guest’s on board account and a 5% transaction fee will be applied by Oceania Cruises.

What is your gratuity policy?

Prepaid gratuities are included in your cruise rate, however, how much you choose to tip is a personal matter and completely at your discretion. The following gratuities are automatically included:

– For guests occupying staterooms, gratuities of $16.00 per guest, per day.

– For guests occupying Penthouse, Oceania, Vista or Owner’s Suites where Butler Service is provided, gratuities of $23.00 per guest, per day.

– In addition, an 18% service gratuity is automatically added to all beverage purchases, spa services and dinner at La Reserve. Naturally, guests may adjust gratuities while on board the vessel at their sole discretion.

What is your alcohol policy?

The sale and consumption of alcoholic beverages will be limited to guests aged 21 years or older. Oceania Cruises will refuse and prohibit the sale of alcoholic beverages to guests under the age of 21 years. Guests are kindly reminded to consume alcohol in moderation. Oceania Cruises reserves the right to prohibit and retain all alcohol bought ashore for consumption on board the vessel.

No beer or liquor may be taken onboard for consumption. Passengers may bring a maximum of three bottles (750ml) of wine or champagne, per cabin, only in their carry-on luggage at embarkation. A $25 corkage fee will be charged if wine or champagne is consumed in a public space or dining room. Alcohol purchased in port or the ship’s duty-free shop will be retained until the last night of the cruise.

Can I smoke onboard?

For the safety and security of all guests and staff on board, Designated Smoking Areas are available on the forward, starboard corner of the Pool Deck and in the aft, port corner of Horizons. These areas are comfortably furnished and conveniently located near food and beverage areas. Smoking is expressly forbidden in all staterooms and suites, on verandas, or in any areas of the ship other than officially Designated Smoking Areas.

Smoking in a stateroom or suite or on a veranda represents a serious fire and safety hazard to all guests and staff. Guests choosing to disregard this policy will be disembarked at the next port of call and may also be subject to additional fees that will be imposed to cover the costs associated with any damage to and the required cleaning of furnishings, verandas and surrounding deck and accommodation areas. All areas other than those specified as Designated Smoking Areas will remain smoke-free. This includes all guest suites and staterooms, verandas, restaurants, public areas, the Casino and all other areas of the ship. Cigar and pipe smoking is only permitted on the forward, starboard corner of the Pool Deck. The use of electronic cigarettes is allowed within designated smoking areas only.

How can I be reached on board the ship?

Guests can be contacted while sailing on board by calling 1-866-242-7447 (or 732-335-3277 outside of the US). The caller must have the following ready: Credit Card (AX, Visa, MC, Diner’s Club and Discover/Novus are accepted), ship name, guest name and stateroom number. Calls are charged $6.95/minute and are limited to 10 minutes. (Additional charges apply outside of the United States)

What entertainment & onboard shows does Oceania provide?

If you’re an arts aficionado, you’ll find Oceania’s entertainment lively and engaging. Evenings aboard can be anything you desire. Marvel at the continuously changing talented guest entertainers as you delight in themed music sets and colorful folkloric shows inspired by your locale. Relax to the classical melodies of the string quartet. Chat with newfound friends over cocktails in Martinis as you enjoy the live piano music. Attend a spectacular production show in the Lounge, dance the night away in Horizons to the sounds of a marvelous musical group or show your talent at karaoke. Bold and crowd-thrilling, nostalgic and upbeat, or intimate and sophisticated – whatever you choose, the night is yours.

Nautica’s versatile and talented cast performs the following diverse production shows:

4 on the Floor
A musical tribute to legendary groups of four, 4 on the Floor brings you the rhythms of The Four Seasons, ABBA, the Mamas and the Papas, The Beatles and many others.

Tuxedo
Tuxedo
 presents a fresh take on the music of the Rat Pack, the Great American Songbook and the music of legends such as Tony Bennett, Natalie Cole, Frank Sinatra and many more.

Good Lovin’
From the soulful sounds of Ray Charles and Aretha Franklin to the hot Motown recording era of Frankie Valli and Smokey Robinson, Good Lovin’ is an infectious tribute to the irresistible beat, soulful pop and Motown classics of the 1960s.

Get on the Floor and Dance
Get on the Floor and Dance
 is a tribute to the music of dance and features iconic, hit music from artists like Gloria Estefan, Michael Bublé, Christina Aguilera and Brian Setzer.

A wide variety of entertainment is offered on board. Please visit Life On Board for additional details.

What kinds of outlets do the staterooms have?

Each stateroom has 2-110 volt outlets and 2-220 volt outlets which can be used for items such as battery chargers, hair dryers, razors and personal hygiene items.

What amenities come with suites and staterooms?

– Queen-size Prestige Tranquility Bed, an Oceania Cruises exclusive, with 1,000-thread-count linens
– Refrigerated mini-bar with free and unlimited soft drinks and bottled water replenished daily
– Bulgari amenities
– Twice-daily maid service
– Full-size bathtub/shower+
– Signature Belgian chocolates with nightly turndown service
– Flat-screen television with live satellite news and programming
– DVD player with extensive media library
– Complimentary and extensive 24-hour room service menu
– 110/220 volt outlets
– Direct-dial satellite phone and cellular service
– Writing desk and stationary
– Security safe
– Handheld hair dryer
– Thick cotton robes and slippers
– Plush cotton towels
Please click HERE for a complete list of amenities based on each stateroom or suite.

Do you have medical services on board?

Each ship is equipped with limited medical facilities and staffed by international medical personnel. Customary Emergency Room fees and charges do apply for medical services and are dictated by the services performed by the ship’s medical staff.

Do you have valet and laundry facilities?

On board dry cleaning and laundry services are offered. Both regular and express services are available at an additional fee.

The self-service laundry facility includes 4 washers, 4 dryers, 2 irons and ironing boards and free laundry detergent. The machines take tokens that are available at the Reception Desk on Deck 4. The Launderette is open from 7am to 10pm every day. The Washer costs $2.00 per load and the Dryer costs the same- $2.00. Pricing is subject to change.